BabaTrucks India Private Limited and its affiliates, subsidiaries & associate companies as
as “BabaTrucks India Private Limited”) is/are concerned about the privacy of the data and
information of the users accessing, offering, selling or purchasing products or
services on any of BabaTrucks India Private Limited websites, mobile sites or mobile
applications thereof accessible through various internet enabled smart devices
(individually and collectively referred to as “Platform”) or otherwise doing business
which includes all its affiliates, subsidiaries & associate companies and help you
understand how we collect, use, store, process, transfer, share, and otherwise deal
with and protect all your information when you visit any of our Platform and use our
products and services or even otherwise visit the Platform.
ELECTRONIC CONTRACT IN TERMS OF INDIAN INFORMATION TECHNOLOGY
ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO
TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.
The term “We”/ “Us” / “Our” used in this document refer to BabaTrucks India Private Limited and "You" / "Your" / "Yourself" refer to the users, who visit or access or use
Terms and conditions:
VISITING OUR PLATFORM OR BY USING / AVAILING ANY OF OUR SERVICE
OR PRODUCT, YOU HEREBY GIVE YOUR UNCONDITIONAL CONSENT OR
AGREEMENT TO BABATRUCKS INDIA PRIVATE LIMITED AS PROVIDED UNDER SECTION
43A AND SECTION 72A OF INDIAN INFORMATION TECHNOLOGY ACT, 2000
FOR COLLECTION, USE, STORAGE, PROCESSING, SHARING AND TRANSFER
AND DISCLOSURE OF YOUR INFORMATION.
YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL
AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER
ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND
TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY
LOSS OR WRONGFUL GAIN TO YOU OR ANY OTHER PERSON.
DO NOT ACCESS / USE OUR PLATFORM OR AVAIL ANY OF OUR SERVICE OR
PRODUCT ON OUR PLATFORM.
This policy is designed to make you understand:
- The type of information which you share with us or which we collect during your
usage of our Platform or availing any Product or Services from Our Platform.
- The purpose of collection, storage, processing and transferring of Your Information
- Security measures implemented by us to protect your Information as mandated by
- Disclosure, sharing and transfer of your personal information by us and purpose
of such disclosure, sharing or transfer.
Controller of Personal Information
BabaTrucks India Private Limited will be the controller of Your Personal Information provided by
You or otherwise collected by Us. Your data controller is responsible for the
collection, use, disclosure, retention, and protection of your Personal Information in
accordance with its privacy standards as well as any applicable laws.
Information We Collect (Your Information):
We collect Your information during Your usage of Platform or when You avail any of
products or services available on or through Platform, either as a registered user or
otherwise when you visit any of our other website pages or mobile applications.
The information collected may consist of:
Your Personal Information:
Your full name, age, address, email id, phone number, date of birth, gender, financial
information, any other sensitive personal data or information etc. We collect Your
Personal Information when You create an account at Our Platform or fill out a form or
respond to a survey.
Your Non-Personal information:
- Usage: How You use Our Platform, such as the types of content that you view or
engage with, the features You use, Your searches & results, Your browsing
information, the actions You take and the time, frequency and duration of your
Device Information: Information about the computer, mobile, laptop, tablet or any
other internet enabled electronic device (”Device”) You use to access the Platform.
This may include real-time information about the geographic location of Your Device
as permitted by You, internet connection, Your IP address, operating systems,
platforms, browsing information, Device type, Device ID, network information,
metadata and other information associated with other files stored on Your Device,
last URL visited, your website search history.
Preference: Your preferences and setting such as geographical location, time
zone and language.
Information from third parties: We may collect, process and store Your user ID
associated with any social media account (such as your Facebook and Google
account) that You use to sign into the Platform or connect with or use with the
products or services. When You sign in to Your account with Your social media
account information, or otherwise connect to Your social media account with the
Product or Services, You consent to Our collection, storage, and use, in accordance
social media interface. This could include, without limitation, any information that You
have made public through Your social media account, information that the social
media service shares with Us, or information that is disclosed during the sign-in
more information about how they share information when You choose to connect
We may also obtain information about You from third parties such as partners,
marketers, third-party websites and researchers and combine that information with
information which We collect from or about You.
We may use third-party service providers to serve ads on BabaTrucks India Private Limited’s
behalf across the internet and sometimes on the Platform. They may collect
information about Your visits to the Platform, and Your interaction with the products
and services on the Platform.
beacons, mobile device IDs and similar files or technologies to collect and store
information in respect to Your use of the Platform1. You can erase or choose to
disable/block these cookies through Your Device/browser settings. You can
configure Your browser to alert You when we attempt to send You a cookie with an
option to accept or refuse the cookie. If You have turned cookies off, You may be
prevented from using certain features of the Platform and this may interfere with
certain functionality of the Platform.
Manner of storage of Your Information
Your Information will mostly be stored in electronic form however certain data may
be stored in physical form. We may store, collect, use and process Your Information
within Republic of India and/or outside India subject to compliance under applicable
laws. We may enter into agreements with third parties (in or outside of India) to store
or process Your Information and such third parties may have their own security
measures to safeguard Your Information which security standards as comparable
with good industry practices.
Purpose of Collection, Storage, Processing of Your Information:
BabaTrucks India Private Limited collect Your Information solely for the purpose of providing
you the products or services that is connected with the function or activity of the BabaTrucks India Private Limited which includes but not limited to the following (“Purpose”):
To inform You about various products and services offered on Our Platform and
provide customer support to You.
To address Your queries and resolve your concerns pertaining to any product or
service that You were looking for.
- To send You survey and marketing communications or facilitate various
programmes and initiatives launched either by Us or third party which We
believe may be of interest to You.
- To facilitate Your usage of Platform (what features You like, how You use the,
etc.) and improve Our products or services, or any other content on the Platform
(such as by personalizing content to your interests), process and complete your
transactions, and make special offers.
- To review Platform performance, diagnose technical problems and do data
analysis to make Your experience better.
- To protect the integrity of Our Platform.
- To implement information security practices, to determine any security
breaches, contaminant or computer virus, to investigate/prevent/take action
against illegal activities and suspected fraud.
- To keep You informed about news, events and ideas regarding Your
preferences and help You to improve Your knowledge and skills about the
- To carry out Our obligations and enforce Our rights arising from any contracts
entered into between You and Us.
- To allow You to participate in interactive features offered through Our Platform.
- To contact You about Our own and third-party products and services that may
be of interest to You. If You do not want Us to use Your Information in this way,
please check the relevant box located on the form on which We collect Your
data and/or adjust Your user preferences in Your account profile.
- To produce and share aggregate insights and statistics that do not identify You.
- To enable Us independently or in association with third party to show You
tailored ads that are relevant to You.
- To enable Us to display advertisements to our advertisers'/service providers'
target audiences. Even though We do not disclose Your Personal Information
for these purposes without Your consent, if You click on or otherwise interact
with an advertisement, the advertiser may assume that You meet its target
- To help advertisers and other partners measure the effectiveness and
distribution of their ads and services, and understand the types of people who
use their services and how people interact with their websites, apps and
- In any other way We may describe when You provide the Information.
- For any other purpose with Your consent.
Sharing, Transfer or Disclosure of Your Information:
- Any service or product provided through Our Platform may be provided either by
BabaTrucks India Private Limited or its vendor, dealer, OEM, channel partners and other third
parties (“Other Entities”) which are registered with BabaTrucks India Private Limited to render
the services or provide products through Platform or otherwise. You acknowledge
and agree that BabaTrucks India Private Limited may share, disclose, transfer or part with Your
Information to Other Entities depending upon the type of Product or Service You are
looking for or for one or more of the permissible purposes. BabaTrucks India Private Limited
may also share Your Personal or Non-Personal information where it is required to
share the same with such Other Entities for providing you the product or service and
You provide BabaTrucks India Private Limited, Your unconditional consent to do the same.
- BabaTrucks India Private Limited may share statistical data and/or other Non-personal
Information or details to facilitate various program or initiatives launched by BabaTrucks India Private Limited, third party service providers, partners or financial institutions,
from time to time.
- We use other third parties such as a credit/debit card processing company,
payment gateway, pre-paid cards etc. to enable You to make payments for buying
products or availing services on Platform. When You sign up for these services, You
may have the ability to save Your card details for future reference and faster future
payments. In such case, We may share Your relevant Information as necessary for
the third parties to provide such services, including your name, residence and email
address. The processing of payments or authorization is solely in accordance with
these third parties policies, terms and conditions and we are not in any manner
responsible or liable to You or any third party for any delay or failure at their end in
processing the payments.
- In addition to this, BabaTrucks India Private Limited reserve the right to share Your
Information with any Government Agency or other authorized law enforcement
agencies (LEAs) mandated under law to obtain Your Information for the purpose of
verification of identity or for prevention, detection, investigation including but not
limited to cyber incidents, prosecution, and punishment of offences etc.
- We may process Your Information outside India ad relay on legally provided
mechanisms to lawfully transfer Your Information across borders.
- We may share Your Information in any other circumstances where We have Your
Third Party Links:
It is clarified that while Your usage to Our Platform, You might see the links to the
third party website / advertisements / electronic communication service, which are
provided by the third parties. As the operation of the third party is not under control
BabaTrucks India Private Limited, therefore BabaTrucks India Private Limited does not make any
endorsement / guarantee of any service or product offered through third party
policies of such third party. Any usage of such third party website or availing any
service or product through third party shall be at Your risk and BabaTrucks India Private Limited
is not responsible for any loss / damage or otherwise. It is recommended that You
BabaTrucks India Private Limited takes utmost care to secure Your Information from
unauthorised access, usage or disclosure or alteration. We take appropriate steps
and security measures to safeguard Your Information and make sure that Your
Information is secured as mandated by law. For this purpose we adopt reasonable
security practices and procedures, in line with the industry standard, to include,
technical, operational, managerial and physical security controls in order to protect
your personal information from unauthorized access, or disclosure while it is under
While We protect Your Personal information as per industry standards, You
acknowledge that the internet or computer networks are not fully secure and that We
cannot provide any absolute assurance regarding the security of Your Personal
information. Therefore You acknowledge that You shall not hold responsible BabaTrucks India Private Limited in any manner whatsoever for loss of Your Information, or any
other data, which You shares with Us or which We have with Us if such loss or any
damage caused to You because of Force Majeure events. You further acknowledge
that any information (including your personal information) transmitted to Us or from
Your use of Platform will therefore be at Your own risk.
It is clarified that Force Majeure events includes any event which is beyond the
reasonable control of the BabaTrucks India Private Limited which may include but not limited to
sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial
action of any kind, riots, insurrection, war, acts of government, computer hacking,
unauthorised access to computer, computer system or computer network, computer
crashes, breach of security and encryption.
Your Choices to Control Your Personal Information
- Change or Correct: We take all endeavors to update Our records with latest
information as provided by You, however if you see any discrepancy in Your
Personal Information, You may edit some of Your Personal Information or
contact Us through Our Data Protection Officer/Grievance Officer to have Your
Information updated with Us.
- Object to, or Limit or Restrict, Use: You can ask Us to stop using or to limit Our
use (in partial or full) Your Personal Information (past, existing or future).
Deletion: You can ask Us to erase or delete (in partial or full) Your Personal
Information (past, existing or future).
- Right to Access: You can ask Us for a copy of Your Personal Information.
- Account Closure: If You choose to close Your Account, We will delete your
Personal Information or de-identify it so that it is anonymous and not attributed
to your identity. We will retain your Personal Information after You have closed
Your account if reasonably necessary to comply with Our legal obligations
(including law enforcement requests), meet regulatory requirements, resolve
disputes, maintain security, prevent fraud and abuse, enforce Our User
Agreement, or fulfill Your request to “unsubscribe” from further messages from
Us. We will retain de-personalized information after your account has been
- Withdraw Consent/Opt-out: At any time, you can withdraw consent that You
have provided to Us by going to your account settings, if you have an account
with us or otherwise you may request for Withdrawing your consent by writing
an email to us at compliance@BabaTrucks India Private Limitedsoft.com. We will only
collect and process Personal Information about You where We have lawful
bases. Lawful bases include consent (where You have given consent), contract
(where processing is necessary for the performance of a contract with You (e.g.
to deliver products or services you have requested)) and “legitimate interests”.
Where We rely on Your consent to process Personal Information, you have the
right to withdraw or decline Your consent at any time and where we rely on
legitimate interests, you have the right to object.
You may also contact Us using the contact information below, and We will consider
Your request in accordance with applicable laws.
You also acknowledge that all the information provided by You are out of Your free
will and in compliance with applicable laws in Your territory. If We found that any of
Your Information is in non-compliance with the terms and conditions and Privacy
policy, BabaTrucks India Private Limited reserves the right to remove your non-compliant
information from its systems. Further, depending on the seriousness of the non-
compliance, We may choose to discontinue some or all of the services being
provided to You by Us.
In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You
hereby authorize BabaTrucks India Private Limited and its affiliates/partners or otherwise who
are accessing the Your Information by virtue of their association with BabaTrucks India Private Limited to communicate with You through telephone/mobile, Email, SMS or other
modes of communication (now available or may be available in future) even if Your
number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or
any time, as and when the need arises. We request you to regularly check this
continued use of the Platform gives your unconditional acceptance to such change in
Particulars of corporate entity, Data Protection Officer/Grievance Officer pursuant to
the provisions of Companies Act, 2013 and The Indian Information Technology Act,
2000 and rules made and applicable laws thereunder:
The particulars of various corporate entities of BabaTrucks India Private Limited for the above
purposes are as under: